BitMart is a well-known cryptocurrency exchange and digital assets platform, serving a wide range of customers, including asset managers, liquidity providers, brokers, family offices, amateur traders, and experienced investors.
If you are looking for a BitMart review, go through our article for in-depth insights into the platform’s unique features, pros and cons, fees, trading options, innovative products, security, geographical coverage, and more.
BitMart Exchange Review: Quick Summary
TypeGlobal cryptocurrency exchangeHeadquartersCayman Islands (office in China, South Korea, and the USA)Year Founded2017FounderSheldon XiaSupported countries180+ (Including Japan, Australia, Germany, France, Egypt, and the Philippines)Available cryptocurrencies 1700+ cryptocurrencies and trading pairsSupported perpetuals100+ futures contracts, including USDT, USDC, and coin-margined futures.Types of tradingSpot, futures, margin, NFT, P2P, and copy tradingFiat currencies supported50+ fiat currencies, including USD, GBP, EUR, CAD, and AUD.Supported payment options300+ payment methods, including PayPal, credit/debit cards, and third-party payment providers like Simplex, Moonpay, and Banca.Trading feesSpot: 0.1% maker and 0.1% taker
Futures: 0.02% maker and 0.06% taker
NFTs: 1% flat fee on all transactions.
Earning optionsFixed/Flexible savings, Fixed/Flexible staking, dual investment, and structured principal-protected products.NFT marketplaceAvailable for the Ethereum blockchain.Security measures2FA, cold storage, multi-signature technology, advanced risk control systems, hybrid hot/cold wallets, anti-phishing code, login password, and Touch ID.Customer support channelsLive chat and support ticket system.Mobile appAndroid and iOS
What is BitMart?
BitMart is a leading centralized cryptocurrency exchange headquartered in the Cayman Islands. Established in 2017, the platform operates in 180+ countries and serves over 9 million customers worldwide. In 2018, BitMart introduced BMX, its native ERC-20 utility token. Traders holding BitMart tokens (BMX) are entitled to exclusive benefits on the platform.
The exchange is known for its vast range of digital asset offerings, crypto trading tools, and earning mechanisms tailored to both novice and advanced traders.
BitMart offers spot, futures, margin, and copy trading. It also enables you to earn passive income through its cutting-edge BitMart Earn products. If you enjoy collecting distinct pieces of digital art or memorabilia, the exchange has its own NFT marketplace. It also offers users early access to new token listings and NFT projects through Launchpad and INO.
For institutions, BitMart enables the creation of 1000+ sub-accounts and provides high-rate application programming interface (API) access. It also offers stablecoin loans at ultra-low interest rates and a minimum of 0.01% rebate on high-volume maker orders.
BitMart supports over 1700 cryptocurrencies and trading pairs, including popular tokens such as Bitcoin (BTC), Solana (SOL), Ethereum (ETH), Avalanche (AVAX), Litecoin (LTC), Dogecoin (DOGE), and Pepe (PEPE). Among stablecoins, the platform supports USDC and USDT. The platform is easy to use and can be accessed via its official website, API, and iPhone cum Android-compatible mobile applications (apps).
Pros
Zero-fee peer-to-peer (P2P)trading.Intuitive trading interface with advanced features.Competitive trading fees, fee deductions for BMX token holders. One-stop platform for different crypto assets – governance tokens, meme coins, NFTs, stablecoins, Bitcoin, altcoins, and crypto futures.Supports 50+ fiat currencies and 300+ payment methods, including PayPal.Facilitates passive income generation through BitMart Earn.Launchpad for new token and NFT projects.Tiered fee structure for spot trading.
Cons
P2P and futures trading are available for a limited number of currency pairs.Higher trading fees for buying crypto using fiat currencies.All services and crypto-to-fiat trading pairs are unavailable in every location. Payment partners also have regional restrictions.The mobile app is less secure than the desktop version.Only NFTs purchased on BitMart can be listed on its marketplace.Doesn’t support deposits and withdrawals via bank transfer.
BitMart Fees
BitMart predominantly offers two fee structures – tiered and flat – based on the asset class or trading option. Under a tiered fee structure, the higher the users’ trading volumes or asset balances, the lower the trading fees. It rewards high volume traders for their loyalty toward the platform. Conversely, a flat-fee model levies a fixed rate for specific trading activities or asset types.
Trading Fees
BitMart’s spot trading fee structure is competitive yet complex. The exchange divides assets into 4 classes based on their popularity – A, B, C, and D. The higher the class, the lower the fees, and vice versa. Here is the detailed breakdown of Bitmart’s tier fee structure:
Asset classMaker feeTaker feeUsing 25% BMX Deduction (Maker/Taker)A0.1%0.1%0.075% / 0.075%B0.25%0.25%0.1875% / 0.1875%C0.4%0.4%0.3% / 0.3%D0.6%0.6%0.45% / 0.45%
Similarly, you incur reduced trading fees as you move up the tiers. The higher your asset balances, BMX holdings, or 30-day trading volumes, the higher your level, and the lower your transaction charges.
There are 12 levels in total, with BitMart fees starting at 0.1% for both makers and takers. As tiers progress, the costs gradually decrease, reaching 0.04% for makers and 0.045% for takers at the highest level.
You can also avail of a 25% discount if you pay trading fees using the Bitmart token, BMX. Thus, at level 12, where BMX holdings are greater than or equal to 900,000, the spot trading fee becomes 0.03% for makers and 0.0338% for takers.
If you hold a minimum of 20,000 BMX or participate in promo campaigns, you get additional discounts.
Conversely, BitMart follows a flat fee structure for derivatives trading. As for futures trading, the fee is 0.02% for makers and 0.06% for takers.
Additionally, when you engage in leveraged trading, you must pay the rollover and initial interest rates, which vary based on the asset you choose. For most coins, these interest rates are 0.002291%. However, there are a few exceptions. For example, the initial interest rates for AVAX and THETA are 0.0033% and 0.0025%, respectively.
Deposit and Withdrawal Fees
BitMart does not charge deposit fees. Fiat deposits via ACH, wire transfers, and credit/debit cards are also free. However, third-party payment gateways such as Alchemy Pay, Legend Pay, etc., impose deposit fees, which may be as high as 5.4%.
Crypto deposits of deflationary coins like AIAKITA or 10SET may also attract charges of up to 10%.
Conversely, the crypto exchange collects nominal withdrawal fees for transferring coins or tokens to an external wallet. Bitmart withdrawal fees are dynamically adjusted based on the chosen crypto, network conditions, congestion, and transaction size.
Trading Options
BitMart facilitates spot, futures, and margin trading. If you want to discover and emulate the trading strategies of master traders, you can explore BitMart’s copy trading feature.
BitMart Spot trading
BitMart enables traders to buy and sell crypto assets at the current market rate, also known as the spot price. These transactions are executed faster, and the purchased assets are credited to the buyer’s BitMart account immediately.
Regardless of the asset category, BitMart’s spot trading fees, including both maker and taker charges, start from 0.1% for standard (level 1) traders.
BitMart Margin trading
BitMart offers up to 5x leverage for margin trading, meaning you can trade positions five times larger than your account balance or collateral value. The interest on borrowed funds is computed hourly.
The exchange offers two margin modes – isolated and cross-margin. While the former maintains a separate margin balance for each position, thereby limiting losses to the specific position, the latter offsets gains from one position against losses from another.
BitMart Futures Trading
With BitMart, you can get up to 100x leverage for futures trading. Its high-performance matching engine can process up to 100,000 orders per second with a low latency of 5 milliseconds. The cryptocurrency exchange offers a diverse range of 100+ derivative products, including Tether (USDT), the United States Dollar Coin (USDC), and coin-margined futures.
USDT and USDC-margined futures are linear contracts settled in Tether and USD Coin, respectively. Conversely, coin-margined futures are settled in the underlying cryptocurrencies. As the crypto market is inherently volatile, margin requirements keep fluctuating, making coin-M futures a more complex derivative product.
All futures contracts require an initial and a maintenance margin. Initial margin is the contract value divided by leverage and is the minimum amount needed to open a position. Contrarily, maintenance margin is the minimum amount required to keep a position open. If the balance falls below the stipulated minimum, BitMart automatically liquidates the position.
The platform also follows a partially forced liquidation system to lower the maintenance margin requirements, instead of liquidating all open positions.
Copy Trading
BitMart’s copy trading platform features a curated list of master traders, each meticulously vetted by BitMart. They are ranked based on return-on-investment (ROI), profits and losses, size of follower base, and assets under management (AUM). Their historical trades and investment strategies are publicly accessible and 100% transparent, enabling users to choose from hundreds of premium-quality crypto mavericks.
Additionally, the data from master traders is based on real-time transactions on BitMart. Therefore, it is accurate and traceable, making followers confident about their decisions and choices.
You can follow multiple veterans simultaneously. As the opening and closing positions of the expert traders are mirrored automatically, you need not monitor the market conditions constantly. You can also see the profits from each copy trade beforehand and get live updates on your earnings.
Moreover, users can alter the copy trading amount, mode, contracts, and other parameters anytime, leveraging the flexibility to book profits by closing positions or discontinuing mirroring.
BitMart’s built-in 0.5% slippage protection mechanism ensures a follower’s price closely matches that of the master trader despite market volatilities. In case the slippage surpasses 0.5%, the system automatically pauses the copy trade to safeguard users’ interests.
However, if the master trader removes you as a follower or disables the copy trading mode, your trade will not go through. Other factors that can cause your copy trade to fail are insufficient account balance or the activation of the slippage protection system.
If you intend to register as a master trader on BitMart, you must complete the know-your-customer (KYC) level 2 verification, unfollow other traders, submit a filled-in application form, and once approved, share your trading strategies with followers.
Copy Trading Margin Modes
Fixed margin: Users can pre-define a specific margin amount, independent of the margins set by the professional traders they are copying.Fixed multiplier: Followers can specify a multiplier for the master trader’s margin to proportionally scale trade sizes.Asset ratio: Based on the ratio of their assets to the master trader’s equity, users can set a multiplier to make proportional investments relative to their account balances.
BitMart Earn
BitMart Earn enables traders to grow their cryptocurrency holdings through innovative offerings such as fixed and flexible savings, staking, fixed-income products, and dual investments.
Savings
With BitMart Savings, you can multiply your crypto wealth with high interest rates, compounded daily. You can also earn up to 50% annual percentage points (APY) on your digital assets. Depending on your financial goals and preferences, you can choose fixed or flexible savings.
While flexible savings products allow you to withdraw funds anytime, their fixed variations come with a minimum lock-up period for assets. The former starts accruing interest from the next hour after subscription, whereas the latter pays interest along with the principal at maturity. As a result, fixed savings products are less liquid but yield higher returns.
Both products don’t entail hidden costs like transfer or redemption charges, and are embedded with world-class security protocols.
Staking
BitMart Staking comprises proof-of-stake (PoS) and non-PoS staking, enabling users to generate additional income from their locked assets in the form of on-chain rewards, marketing activity plans, and interest compensation. For users preferring advanced redemption, BitMart offers flexible staking, which can be redeemed anytime.
An incredible aspect of BitMart staking is that users don’t need to set up nodes, incur fees, or lock in minimum amounts for specified durations to earn steady income. The crypto exchange also offers promotional rewards along with regular prizes to incentivize users to stake more assets.
Wealth Management
Under its wealth management category, Bitmart Earn offers two 14-day principal-protected products – fixed-income and enhanced-return – with built-in auto-roll functionality. The former is return-guaranteed, meaning its APY is fixed before you subscribe. Conversely, the latter only preserves your capital because its returns cannot be calculated before the current term expires.
Reliable third parties or BitMart affiliates oversee the wealth management fund. The interest accrued on these principal-protected products depends on the substantial gains made by these entities in derivative markets using advanced market-neutral trading strategies. You can redeem these products anytime and get funds in your spot wallet when the current period ends.
Dual Investments
These products help users take advantage of market price fluctuations and accumulate earnings in two currencies. It is a floating-income, non-guaranteed investment avenue that is settled in one or more currencies.
Depending on your risk tolerance and liquidity needs, you can choose the asset, settlement date, subscription amount, and exercise method. Dual investments are also customizable, meaning you can choose cryptos that align with your market expectations.
When you exercise the subscribed product, the interest income cum subscribed amount will be traded to the substitute currency at the target rate. Interest accrual will cease on the settlement date.
If you don’t exercise the product, the subscribed principal and interest earnings will be traded in the investment currency. However, unlike flexible saving or staking, dual investments can’t be redeemed early.
ETH 2.0
If you want to earn Ethereum 2.0, Bitmart offers exclusive options like ETH Flexible Staking, ETH Savings, and ETH Dual Investment. ETH 2.0 is the more scalable, efficient, and sustainable variant of the classic Ethereum network.
Like regular staking, ETH 2.0 staking also entails no fee. BitMart’s speed, convenience, high-quality currencies, numerous trading pairs, derivative trading services, and exclusive NFT marketplace make it an apt platform for earning ETH 2.0.
VIP Exclusive
For wealth cum asset managers and high net-worth individuals(HNIs), BitMart offers an exclusive fee-less VIP Earn program. Special features of this offering include a competitive annualized rate of return, separate investment and trading accounts, up to 9.25% APY, simplified asset tracking, and 100% mapping of user funds to prevent misuse or mishandling.
VIP traders get a dedicated manager and one-on-one guidance on risk management and professional investment strategies.
BitMart Security and Transparency
While the BitMart crypto exchange has been a boon for many traders since its inception, it faced a serious security lapse in December 2021. The private keys of its hybrid wallet system got compromised, resulting in the theft of tokens worth $200 million.
Though BitMart reimbursed the losses to affected users, this hacking incident exposed the loopholes in its security measures, leading to an overhaul of its safety features.
As the hackers decoded the private keys of BitMart’s hybrid wallet system and stole Ethereum-based tokens worth $100 million and BSC-based coins valued at $96 million, the exchange has moved most digital assets into cold storage.
It also conducts security audits and runs bug bounty programs to identify potential risks and vulnerabilities regularly. Furthermore, it has implemented advanced risk control systems and a strict vetting process to ensure only legitimate projects are listed on the crypto exchange.
While registering on the platform, users are required to complete the two-factor authentication (2FA) via mobile, email, or Google Authenticator. You can also set up an anti-phishing code and a login password for added security.
On the mobile app, you can protect your BitMart account with a passcode, multi-factor authentication, and Touch ID.
Renowned platforms have awarded high rankings or ratings to BitMart based on traffic, trading volumes, trustworthiness, security, and liquidity.
PlatformRanking / Grade (as of May 23, 2025)Coinmarketcap16Coingecko28CertifiedACrypto CompareBSkynet.certik.comBBB
Though BitMart enjoys good ratings on many platforms, its security measures fall short compared to top crypto exchanges. First, BitMart does not offer a transparent proof-of-reserves (PoR). It relies on its self-reported PoR through CoinMarketCap and only discloses a few hot wallet addresses. Hence, users cannot verify their holdings or access detailed audit reports. Second, the exchange doesn’t insure its crypto deposits. Third, the mobile app lacks biometric authentication and a QR code scanning option when you withdraw funds.
Thus, BitMart should focus on building foolproof security systems by maintaining PoRs, insuring crypto deposits, and obtaining compliance certifications like ISO-27001 or Cryptocurrency Security Standards (CCSS).
Order Types on BitMart Crypto Exchange
BitMart supports multiple order types to help both novice and experienced traders manage trades and execute investment strategies effectively.
Limit Orders
Limit orders enable traders to fix a specific price at which they wish to buy or sell a digital asset. The order won’t execute until the market price falls below the pre-defined price for buy orders or goes above it for sell orders. Thus, you are always in control of trade executions.
For experienced traders, BitMart offers advanced limit orders to execute trades efficiently. For example, post-only ensures that a trader places a maker order to add liquidity. If it matches with an existing order, it is cancelled to avoid taker fees. Similarly, Immediate or Cancel (IoC) orders help users execute as much of the trade as possible immediately and cancel the unfilled portion.
Market orders
For traders who desire to enter and exit positions quickly, market orders are ideal. This order type executes trades instantly at the best available market price, depending on liquidity.
Take Profit / Stop Loss (TP/SL) orders
TP/SL orders help traders preset a price level to make gains or reduce losses. When the market touches the stipulated trigger price, the trade will be auto-executed as a limit order.
Take profit: Exits a position when the market reaches a pre-defined profit level.Stop loss: Closes a position if the asset price moves unfavorably to minimize losses.
Trigger Orders
With trigger orders, traders can automate their market entry by pre-defining specific conditions. Once the market price touches the trigger price, the trade is executed as a limit or market order. Unlike TP/SL orders, trigger orders do not require users to freeze margins, funds, or assets till the preset conditions are fulfilled.
Trailing stop orders
Trailing stop orders adjust the stop loss thresholds dynamically based on market movements. This order type helps you optimize losses despite high market volatility.
For example, assume you opened a BTC position at $110,000 and set a trailing stop with a 10% distance. If the price rises to $120,000, the trailing stop loss automatically climbs to $108,000 (10% below $120,000). As the asset price increases, the stop-loss follows. However, if the price falls below the trailing stop loss, the position is closed.
Special Bonuses, Rewards, and Programs
Apart from various crypto trading and income-yielding options, BitMart offers users an array of attractive bonuses and exclusive rewards.
Source: BitMart
Welcome bonus
BitMart is offering a redeemable welcome bonus of 14,000 USDT. To get started, you must create an account on BitMart, plus using the referral code “c7RSHY” for extra sign-up bonus.
New users also need to complete some tasks listed on BitMart’s Rewards Hub page, to win the remaining bonus. These reward-bearing challenges are divided into new user limited-time, daily futures check-in, growth, referee rewards, spot first-time, spot growth, and spot daily tasks. Each category consists of sub-tasks such as completing advanced verification, making cumulative deposits, trading on BitMart daily, inviting friends, buying crypto with fiat, subscribing to flexible savings, etc. For every sub-task you complete successfully, you’ll get rewards in the form of USDC, USDT, BMX, or crypto vouchers.
First-time users can also win unique rewards such as exclusive airdrops or BMX trading loss protection by completing specific challenges.
Spot and futures daily draws
You can participate in spot daily draws and earn up to 999 USDT or win exciting rewards like an iPhone 16, 50 XRP coins, 2 SOL tokens, 10,000 BMX tokens, and up to 99 USDT spot fee voucher.
Similarly, you can partake in futures daily draws and get a chance to win special rewards such as a trip to popular tourist destinations like the Maldives, LV backpacks, 0.1 BTC, etc.
Special events
BitMart organizes daily events to incentivize traders to use the platform and win blockbuster rewards. For example, the Trump Dinner gives users engaging in TRUMP futures trading a chance to win up to 50,000 USDT without incurring transaction fees. The spot trading cup offers a prize pool of 12,000 USDT and exclusive VIP benefits.
BitMart’s events center page displays the complete list of upcoming events and associated rewards. The duration, terms, conditions, and rewards vary for each event. Every task also comprises inherent risks. So, it is advisable to gauge your risk appetite and understand the challenge thoroughly before participating.
Stake-to-list program
It is a new initiative that allows users to stake BMX to support their preferred projects and earn rewards. If an eligible project meets a stipulated amount of BMX staking within 7 days, it will feature in BitMart’s innovation zone. To encourage more staking, BitMart shares the transaction fees of BMX trading pairs with BMX stakers.
This program harnesses the power of communities, empowering BMX holders to influence project listings on the BitMart platform, make decisions, leverage growth opportunities, and share responsibilities.
Broker program
BitMart’s broker program is specially designed to support and empower its partners, such as trading bots, API brokers, crypto wallet services, swap platforms, asset management firms, hedge funds, etc. The cryptocurrency exchange’s trading services are integrated into its partners’ products and services, enabling them to earn additional revenue through a tiered rebate mechanism.
Depending on their level – Standard, Enhanced, Premium, or Exclusive – brokers can earn up to 50% rebates on spot and futures trading. For exclusive brokers, rebates are much higher.
The unique features of the upgraded broker program encompass an optimized revenue-sharing framework, advanced analytics, performance monitoring, intuitive reporting, priority support, strategic partnerships, and co-branded marketing campaigns.
Referral program
The referral program enables you to monetize your social networks without the need to reach a broader audience. You just need to share your BitMart referral code or link with friends and on social media. Once your referees are onboarded, you can earn up to 40% commission on each trade they execute, for one year from their registration date.
You can also earn two-tier commissions. For example, you invite A, and A invites B. In such a scenario, you earn 30% of user A’s trading fees and 10% of user B’s transaction costs as commission.
Affiliate Program
If you are an influencer, you can monetize your audience and earn up to 60% commissions on futures trading through the BitMart Affiliate program. On spot trading, you can earn commissions ranging between 50% – 100%.
Specially designed for businesses and influencers, the affiliate program helps participants maximize their reach through BitMart’s private social networks, media partners, and after parties. They also gain access to analytics dashboards that track their performance, provide real-time market insights, and help optimize their campaigns.
Participants are categorized into three affiliate clubs – Inspiration, Impact, and Influence – based on the number of followers they have or the number of registered users they brought in the past 3 months. Commissions vary across the three categories.
Affiliate tierWho can join?CommissionsInspiration clubInfluencers/businesses with 500+ followers or those who brought 100+ registered users.40% direct commission.10% sub-commission on spot trading.Up to 60% commissions on futures trading.Impact clubInfluencers/businesses with 20,000+ followers and have developed content for BitMart or those who have referred 300+ registered users.70% direct commission + 10% sub-commission on spot trading in the first 6 months. Direct commissions will be reduced to 60% thereafter.Up to 60% commission on futures trading.Influence clubHigh-performing brand promoters.100% direct commission + 15% sub-commission on spot trading in the first 6 months. Post the introductory period, the direct commission falls to 60%.Up to 60% commission on futures trading.
Market maker program
To enhance liquidity and trading experience, BitMart recruits talented spot and futures market makers worldwide. The BitMart market maker program has low entry barriers, as you need to fulfill only a minimum transaction volume requirement.
Once you are integrated into this program, you can enjoy valuable benefits such as favorable rates in the first two months of application, dedicated 1:1 customer support, access to third-party custodians, and advanced data analytics.
BitMart VIP Program
The BitMart Private Client is a premium service specifically catering to institutional traders and HNIs. It aims to provide institutional-grade marketing solutions and personalized strategies tailored to the goals and risk appetite of a VIP user.
The crypto exchange also has a team of experts and extensive resources to enhance the trading experience of users and position their digital assets for sustainable growth. Some exclusive offerings in the VIP package comprise crypto financing, on/off-ramp fiat-crypto conversions, over-the-counter (OTC) trading, private client products, special privileges, and promotions.
API Program
BitMart’s API program provides developers with Representational State Transfer (REST) APIs and WebSocket subscriptions to access real-time spot, margin, and futures market data. It supports various programming languages, helping developers build applications that seamlessly interact with the BitMart platform.
Additionally, API users can benefit from exclusive perks such as competitive fees, 24/7 technical support, lifetime VIP membership, free giveaways, and early access to new functionalities.
Deposits and Withdrawals
BitMart facilitates seamless transfers of funds or cryptocurrencies from other exchanges and external wallets into your account. Once you choose the coin or token you want to deposit, along with the corresponding blockchain network, BitMart will generate a unique deposit address for that specific asset. The deposit address serves as a public key for receiving deposits.
You can also buy cryptocurrencies directly from the exchange using 50+ fiat currencies, such as the United States Dollar (USD), the Great Britain Pound (GBP), the Euro (EUR), etc.
Currently, BitMart supports 300+ payment options, including debit/credit cards, Google Pay, Apple Pay, and third-party fiat gateway services like Moonpay. It also has a P2P marketplace to help you buy assets from other traders.
The withdrawal process is also straightforward. When you enter an external wallet address, BitMart immediately identifies the network and allows you to save it to the list of trusted addresses for future transactions. It also notifies you of typos and prevents you from sending funds to non-existent addresses. You can also transfer funds to another user’s account without incurring withdrawal fees.
NFT Trading on BitMart
Source: BitMart NFT
The BitMart cryptocurrency exchange has an exclusive NFT marketplace, featuring fixed-price ERC-721 tokens. It is a platform that brings together NFT lovers, artists, and inventors to generate, buy, and trade non-fungible tokens.
The exchange charges a flat 1% trading fee for buying and selling NFTs. The token price also includes royalty fees, which must be paid to the original creators each time the NFT is resold. Simply put, sellers compensate the creators by paying a small portion of the sale price as royalties.
The NFTs listed on BitMart are Ethereum-based, and their prices are denominated in ETH or USDT.
BitMart’s Unique NFT collections
Vote-to-earn NFTs: These tokens grant users special voting rights for new listings and guarantee airdrops for the projects they actively support. Voting rights are also regularly updated to reflect forthcoming listings. BitMartAirDrop: These NFTs commemorate the launch of BitMart’s NFT marketplace.Registration Mystery Box: This collection is specially minted to reward new users who successfully complete the registration tasks on BitMart. Each mystery box contains a coin or an NFT.BitMart 7(th) Anniversary Listing NFTs: This collection celebrates the exchange’s 7th anniversary and enables teams to list their NFTs at discounted prices and avail of free promotional services before June 30, 2025. Each NFT comprises a 1V1 exclusive service, offering a dedicated manager for personalized support. In a Nanosecond by S’Yo: This collection, inspired by the works of Taiwanese poet Meng-Tieh Chou, musicalizes contemporary poetry, creating unique sonic experiences and a refined avant-garde.Magic Lamp: This one-of-a-kind sleep-to-earn utility NFT collection requires users to buy the NFTs and use them for meditation and deep-sleep therapy to earn additional tokens.
Learn-to-earn program
Under this initiative, users must participate in BitMart’s online and offline on-the-chain Ask-Me-Anything (AMA) sessions and other events to collect tradeable stamp NFTs as proof of attendance.
Users holding multiple stamp NFTs can redeem them for “Learn-to-Earn: Time capsules” – tokens holding landmark moments, memories, and experiences from the AMA sessions and surprise gifts.
BitMart INO
Source: BitMart INO
BitMart Initial NFT Offering (INO) is an exclusive platform for innovative NFT projects and creators. It offers users early access to newly minted NFTs at discounted prices before they are released on secondary marketplaces.
Ozone metaverse, a one-stop destination for land, cars, plants, and everything you need to build your abode in a virtual universe, is one of the top projects to be launched on INO.
BitMart Launchpad
Source: BitMart Launchpad
Shooting Star
BitMart’s Launchpad comprises the shooting star, a platform where users can buy newly released tokens before they are listed on the exchange. These Initial Exchange Offerings (IEOs) come with a 3-day post-listing price protection period for eligible participants. The price protection period enables users to claim refunds if the market value of a token falls below the purchase price.
The platform also offers limited-time flash sales or pre-sales of new token lots at discounted prices. From crypto casinos and meme coins to financial innovations and AI-powered data monetization, Shooting Star features a variety of projects.
Additionally, these projects adopt a single or multi-ticket allocation system. Under the single-ticket activity type, eligible users can participate with only 1 ticket, provided their spot accounts have adequate funds or assets to buy tokens.
Conversely, the multi-ticket mechanism allows qualified participants to buy more than one ticket. The hard cap or the maximum number of tickets per participant is based on users’ 2-day average BMX holdings during a stipulated time frame before the participation period commences, and detailed rules of the project. Usually, most multi-ticket projects have a hard cap of 3 per user. The total number of tickets and tokens is also pre-defined.
Flash Sales
Another component of the Launchpad, Flash Sales, features popular tokens that users can buy at prices below the market rate. Unlike shooting stars, flash sales do not focus on price protections. Instead, they offer you upfront discounts. Participating in the flash sale process is simple and includes the following steps:
Fulfill the eligibility conditions before the event starts.Register for the event by buying tokens during the participation phase. The corresponding funds will be locked once you confirm participation.The system randomly chooses the winning list and distributes the tokens.Lottery winners will receive the tokens, while users who don’t win will get their funds back.
The BitMart Launchpad, along with INO, provides early access to promising projects before they are officially listed. It also ensures that a token’s price does not plummet below its initial listing price, at least in the first 24-72 hours.
BitMart Academy
The BitMart Academy is a comprehensive learning hub for everything related to blockchain and Web3. If you’re new to the cryptoverse and are unfamiliar with cryptocurrency markets, the academy serves as your one-stop destination for beginner-friendly guides on spot buying/selling, margin trading, crypto derivatives, and copy trading. It is also a ready reckoner for experienced traders wanting to brush up on their fundamentals.
Anyone getting started on the BitMart cryptocurrency exchange can also access valuable learning resources, videos, and tutorials on how to use the platform, its advanced features, cutting-edge products, referral program, and earning tools. As a VIP user, you get exclusive monthly market insights analyzed through a macroeconomic lens.
How to Trade Crypto on BitMart?
Step 1: Create a BitMart Account
Sign up on BitMart using your e-mail, phone number, Telegram, Google account, or Apple ID by clicking the “Getting Started” tab in the top right corner of the homepage. You can also enter our BitMart invitation code “c7RSHY” in the referral code field or use our referral link to get a $8,000 USDT sign-up bonus.
If you already have an account, log in to the exchange by clicking the “Sign In” button.
Step 2: Complete KYC
You need to complete the KYC process to begin trading on BitMart. There are 2 levels of KYC verification depending on the type and number of services you want. The first level entails a standard verification process, requiring you to authenticate only personal information.
If you want to execute margin trades or use BitMart Earn, Launchpad, or the voting list, complete the Level 2 advanced KYC verification. You must meet all the requirements of Starter level 1, submit a government-issued identity proof, and complete facial verification.
Step 3: Start Trading Crypto
Click the “Trade” button, located at the upper left corner of the homepage, and select “Spot” from the drop-down menu for spot trading or “Margin” for leveraged trading.
Browse through the list of assets offered for trading and choose a desired trading pair. Opt for a suitable order type – limit, advanced limit, market, trigger, or TP/SL. Place your buy or sell order by entering basic details such as price and quantity on the right side of the trading interface, and submit the order.
You can track your unfilled orders under the “open orders” tab, and check your order history for all the executed and cancelled orders.
Trading Interface and Experience
BitMart provides a user-friendly trading interface equipped with advanced trading features to help traders monitor price trends and market movements. Its standard layout makes trading on BitMart a lot easier.
The crypto exchange also offers a large number of tradable assets and an online handbook to help traders, especially amateurs, buy or sell crypto seamlessly. Users can also manage their accounts via personalized online dashboards that present a snapshot of their trading activities. The coin search functionality is particularly useful for quickly finding preferred cryptocurrencies for trading.
While the mobile app’s trading interface is beginner-friendly and better for basic trading, the desktop interface is conducive for experienced traders and complex transactions. The latter has additional features like sophisticated charting tools, TradingView integration, trading bots, 92+ technical indicators, trigger orders, drawing tools, and watchlists.
However, the desktop interface has a cluttered appearance. Although it is fast and high-performing on the Chrome browser, navigation can be challenging.
Lastly, BitMart offers a standard order book. It shows all the open buy and sell orders for a trading pair. The table also displays the price and quantity of each order and allows you to adjust the number of decimals in the price.
Customer Service
BitMart offers 24/7/365 customer support. You can contact the support team via live chat or raise a ticket to resolve your issues. If you’re a VIP member, you get priority support and a dedicated manager when using BitMart’s products and services.
The Help Centre page offers detailed answers to frequently asked questions (FAQs) about getting started on the platform, making deposits and withdrawals, BitMart market updates, promotions, new listings, etc.
Conclusion: Is BitMart the right exchange for you?
BitMart embodies a “customer-first” approach with its detailed learning library, advanced features, and trading options. Users can also benefit from multiple yield-generation opportunities through BitMart Earn and an in-house project launchpad. With total trading volumes exceeding $950 billion, BitMart offers simple buy/sell options for beginners and advanced trading tools and products for veterans. It also aids in portfolio management by prominently displaying assets with positive balances at the top.
However, some users have reported issues with withdrawing funds, and its security measures, especially on the mobile app, are not up to the mark. The platform does not support bank transfers for depositing or withdrawing cryptocurrencies. These factors may discourage new sign-ups.
Overall, BitMart is ideal for those looking to explore or speculate on lesser-known altcoins, newly issued tokens, and utility NFTs. It is also suitable for traders who prefer storing their assets in external wallets and not on the cryptocurrency exchange.
FAQs
Is BitMart a legitimate cryptocurrency exchange?
BitMart is registered in the Cayman Islands and with the Financial Crimes Enforcement Network as a Money Service Business (MSB) in the US. It has also acquired Money Transmitter Licenses (MTL) in many US states. In 2023, BitMart featured in CNBC’s list of the world’s “Top 200 Fintech Companies”. Debarring a few locations like South Korea, where BitMart is facing regulatory compliance issues, it is a legitimate cryptocurrency exchange with robust KYC and Anti-Money Laundering (AML) policies to ensure secure trading.
Is BitMart safe to use?
BitMart harnesses advanced risk control systems, multi-factor authentications, a hybrid hot cum cold wallet system, and multi-signature technologies to safeguard users’ digital assets. However, in December 2021, miscreants managed to steal assets worth $200 million from its hybrid storage systems, indicating that BitMart’s security can be compromised. There have been no instances of hacks thereafter, as BitMart ramped up its security measures. However, BitMart may still not be a safe exchange to use as it lacks PoR and crypto insurance.
Why can’t I withdraw from BitMart?
BitMart periodically suspends withdrawals of specific tokens due to network upgrades, technical maintenance, or project team requirements.
However, many users report frequent withdrawal blocks initiated by BitMart under the pretext of “investigation.” While the platform conducts additional verifications and compliance audits to enforce KYC/AML norms, it restricts withdrawals on various grounds like account validation, taxation issues, price surges, etc.
In some cases, users complained that BitMart suspended withdrawals without clear justification, citing reasons such as pending payments. Even after fulfilling these requests, users were unable to access their assets. Some traders alleged that when asset prices skyrocket, BitMart freezes withdrawals to stabilize prices.
Is BitMart a Chinese company?
No. Bitmart is registered in the Cayman Islands and has offices in South Korea, the USA, and China. However, its founder and group president, Sheldon Xia, and current chief executive officer (CEO), Nenter Chow, are of Chinese origin.
What countries is BitMart restricted in?
As of May 2025, BitMart is restricted in Hong Kong, the Netherlands, North Korea, Iran, Iraq, Burma, Mainland China, the Balkans, Belarus, Liberia, Cuba, Crimea, Congo, South Sudan, Zimbabwe, Syria, and the Ivory Coast. Additionally, countries or regions such as Venezuela, Afghanistan, Myanmar, the US, and certain parts of the European Economic Zone (EEA) have some service restrictions.
Can US Citizens Use BitMart?
Yes. US citizens can use BitMart, but with some restrictions. Services like flexible or fixed savings, futures trading, and dual investments are unavailable to traders from the US. Currently, the exchange isn’t actively accepting new US-based users as well. Those who already have an account can continue to access Bitmart’s informational resources and engage in spot trading of limited currency pairs.
Has BitMart ever been hacked?
Yes, BitMart was hacked on December 4, 2021. According to a third-party security company, Peckshield, hackers stole tokens worth approximately $200 million from BitMart’s hot wallets. This security breach was a case of transfer, swap, and wash-hacking, making it impossible for investigators to trace the receiving address.
Does BitMart require KYC?
You must complete two levels of KYC verification to unlock all functionalities, including withdrawals, on BitMart. Level 1 KYC provides access to most features and only requires personal details like name, country, and date of birth. Level 2 KYC is necessary for using advanced features like BitMart Earn, margin trading, etc. It requires you to submit a government-authorized identity proof and complete facial verification.
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